1. Overview
Hawaiʻi Cesspool Help (“we,” “our,” or “us”) provides free coordination services for homeowners converting cesspools to septic systems on Hawaiʻi Island. This policy explains how we handle personal information collected through our website and forms.
2. Information We Collect
We collect information you provide directly through our forms, including:
- Name and email address (required to start coordination)
- Phone number, property address, TMK, and notes (optional)
3. How We Use Information
Your information is used only to coordinate your cesspool to septic conversion and connect you with licensed professionals who can complete your project.
4. Information Sharing
We share your details only with:
- One licensed civil engineer assigned to review your site
- Any installer you choose to contact
We do not sell or trade personal information. Our coordination service is supported by participating licensed engineers and installers. Homeowners are not charged for coordination.
5. Data Retention
Submitted information is retained only as long as needed to complete coordination and comply with local recordkeeping requirements.
6. Security
We use encrypted form submission and secure email handling to protect your information. However, no online transmission is completely secure, and users submit data at their own discretion.
7. Your Rights
You may request a copy or deletion of your information by emailing info@hawaiicesspoolhelp.com.
8. Analytics
We use Google Analytics to understand website performance and visitor flow. Data is aggregated and not shared beyond this purpose.
9. Changes
We may update this Privacy Policy periodically. Updates will appear on this page with a new effective date.
10. Contact
Questions about this policy may be sent to info@hawaiicesspoolhelp.com.
Effective date: November 2025